![]() However, some customers have reported huge frustration when it comes to getting refunds or a replacement when the service or item can’t be provided as advertised or simply fails to arrive. ![]() The company partners with retailers and other service providers to offer items, and helped to spawn a huge voucher and deals industry. Groupon started out selling vouchers for experiences such as hotel teas and outdoor activities, and now sells a bewildering range of “discounted” items and services – from lawnmowers to deodorant.
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